Slack Integration

Connect StatsAware with your Slack workspace to track team presence and activity automatically.

§Features

• •Real-time presence tracking - Know when team members are online or away
• •Channel activity monitoring - Track message frequency without reading content
• •Custom status integration - Respect "Do Not Disturb" and custom status messages
• •Multi-workspace support - Connect multiple Slack workspaces to one account

§Setup Instructions

1. Authorize StatsAware

1. •Go to your StatsAware dashboard
2. •Navigate to Integrations > Add Integration
3. •Click "Connect Slack"
4. •You'll be redirected to Slack's authorization page
5. •Select your workspace and click "Allow"

2. Configure Tracking

After authorization, you can configure:

• •Channels to monitor - Choose which channels to track for activity
• •Team members - Select which users to include in tracking
• •Notification preferences - Set up alerts for status changes

3. Verify Connection

Once configured, you should see:

• •Green status indicator in your integrations list
• •Live presence data on your dashboard
• •Activity events in your timeline

§What We Track

• •Presence status (online, away, do not disturb)
• •Last activity timestamp
• •Message frequency (count only, not content)
• •Custom status messages

§What We Don't Track

• •Message content - We never read or store your messages
• •Private conversations - Direct messages are not monitored
• •File uploads - We don't access or track shared files
• •Personal information - Only work-related activity is tracked

§Privacy & Security

• •OAuth 2.0 authentication - Secure, industry-standard authorization
• •Minimal permissions - We only request access to presence and basic profile data
• •Data encryption - All data is encrypted in transit and at rest
• •GDPR compliant - Full compliance with data protection regulations

§Troubleshooting

Common Issues

Integration shows as disconnected

• •Check if the Slack app is still installed in your workspace
• •Verify that StatsAware has the necessary permissions
• •Try reconnecting the integration

No activity data appearing

• •Ensure team members are active in monitored channels
• •Check that users haven't disabled activity tracking
• •Verify timezone settings are correct

Presence status not updating

• •Confirm Slack is running and connected to the internet
• •Check if users have enabled "Show when you're active" in Slack
• •Wait up to 5 minutes for status updates to sync

Getting Help

If you're still experiencing issues:

• •Check our troubleshooting guide
• •Contact support at support@statsaware.com
• •Schedule a demo call for personalized assistance

§API Endpoints Used

This integration uses the following Slack API endpoints:

• •users.getPresence - Get user presence information
• •users.profile.get - Get user profile and status
• •conversations.history - Count messages (content not stored)

All API calls are made server-to-server and follow Slack's rate limiting guidelines.